Terms of Service
The rules and guidelines for using Gryphin.
Last updated: July 2026
These Terms of Service were last updated in July 2026. We will post any future changes on this page and update this date.
Key Points
- • Paid subscriptions renew automatically until you cancel — see section 7
- • Full refund within 30 days of your first paid subscription; no refunds after that
- • Gryphin is currently a beta service and we do not offer an uptime guarantee
- • You must be at least 16 to use Gryphin
- • You're responsible for your account security
- • Don't use our Services for illegal activities
- • We can suspend or terminate accounts that breach these Terms
- • If you're a consumer, nothing here limits your Consumer Guarantees Act rights
1. Acceptance of Terms
By accessing or using Gryphin's website, applications, and services (the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
These Terms constitute a legally binding agreement between you and Laika Dynamics Ltd ("Gryphin," "we," "us," or "our"), a company registered in New Zealand with its registered office at 114 Kennedy Road, Marewa, Napier 4110, New Zealand. Gryphin is the product operated by Laika Dynamics Ltd at gryphin.app. We may update these Terms from time to time, and your continued use of the Services constitutes acceptance of any changes.
Important: If you are using the Services on behalf of an organization, you are agreeing to these Terms on behalf of that organization and represent that you have the authority to do so. In that case "you" means that organization.
2. Description of Services
Gryphin provides a visual project management and collaboration platform that allows users to create boards, lists, and cards to organize tasks and projects.
Web Application
Access Gryphin from any modern browser, including mobile browsers
API Access
Build integrations with our REST API
Integrations
Connect supported third-party tools — currently Slack, Discord, and Google Drive
AI Features
Optional AI-assisted drafting, summarisation, and task breakdown
Availability. We do not currently offer a service level agreement, uptime commitment, or service credits. We aim to keep the Services available and to give notice of planned maintenance where practicable, but the Services are provided on an "as available" basis as described in section 10.
We may add, change, suspend, or withdraw features of the Services from time to time. Where a change would materially reduce a core feature of a paid plan, we will give you at least 30 days' notice by email or in-product, and you may cancel under section 12.
3. Beta / Early Access
Gryphin is a beta service
Gryphin is currently offered as a beta / early-access product, including on paid plans. This means:
- Features, data models, and integrations may change or be withdrawn as the product develops.
- The Services may contain defects, and performance and availability may be less consistent than a generally available product.
- We may contact you about product feedback, usability studies, and beta announcements.
- Usage telemetry is collected more actively so we can identify and fix bugs — see our Privacy Policy.
- We strongly recommend you keep your own independent backups of any content that matters to you.
Your content during beta. We will not intentionally delete or reset the content in your account as part of routine beta changes. Where a change we plan would delete or reset customer content, we will give you at least 30 days' notice by email, except where we must act sooner for security, legal, or urgent technical reasons. Despite this, because the Services are in beta you accept a higher risk of data loss than for a mature product, and section 10 (Limitation of Liability) applies.
This section does not limit your rights under the Consumer Guarantees Act 1993 where you acquire the Services as a consumer (see section 9).
4. Account Registration
To use certain features of our Services, you must create an account. You agree to:
Age Requirement: You must be at least 16 years old to create an account and use our Services. This is our own policy choice, not a statutory minimum age in New Zealand. If you are under 18, you must have consent from a parent or guardian. Some countries set a higher age for consent to online services or data processing, and you must also meet any such requirement that applies to you.
5. Acceptable Use
You agree not to use the Services to:
Breach of these rules may result in suspension or termination of your account under section 12.
6. User Content
You Own Your Content
You retain ownership of all content you create, upload, or share through the Services ("User Content"). Laika Dynamics Ltd does not claim ownership of your data.
By posting User Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, and display such content solely to provide, secure, and support the Services for you and the people you share it with. This licence ends when the content is deleted, except for copies retained in routine backups until they expire.
You are solely responsible for your User Content and represent that you have all necessary rights to share it. We may remove User Content that breaches these Terms or our policies.
Where you use AI features, the content you submit is sent to third-party AI providers to generate a response. See section 2.3 of our Privacy Policy.
7. Subscription & Payment
7.1 Free and Paid Plans
Gryphin offers a Free plan and paid plans (Team, Pro, and Enterprise). Paid plans provide additional features and seat capacity as described on our pricing page. We do not currently offer a free trial of paid plans — the Free plan is the way to try Gryphin at no cost.
7.2 Billing
• Fees are billed in advance at the start of each billing period, monthly or annually
• All fees are in United States dollars (USD) unless otherwise stated
• Payments are processed by Stripe; you authorise us and Stripe to charge your stored payment method
• Your bank or card issuer may apply currency conversion or international transaction fees, which are your responsibility
• If a payment fails, we may retry it and may suspend paid features until payment succeeds
• We may change prices with at least 30 days' notice, effective from your next renewal (see section 8)
7.3 Cancellation
You may cancel your subscription at any time from your account settings. Cancellation stops the next automatic renewal. You keep access to paid features until the end of the billing period you have already paid for, and we do not charge you again after that. Cancelling part-way through a period does not, by itself, entitle you to a refund of that period — see section 7.4.
7.4 Refunds
30-day money back on your first paid subscription. If you are not happy with a paid plan, contact us at support@gryphin.app within 30 days of your first paid subscription charge and we will refund that charge in full.
After 30 days. Fees for the current billing period are non-refundable. If you cancel mid-period, you keep access until the end of that period and we do not refund the unused portion.
Annual plans. The 30-day money back applies to the first annual charge. After 30 days, cancelling an annual plan stops the next renewal but does not produce a pro-rata refund of the remaining months of the term.
Reductions in seats or downgrades take effect at your next renewal and do not generate a refund or credit for the current period.
If we terminate for convenience under section 12.2, we refund the unused portion of any fees you have prepaid.
These refund terms are in addition to, and do not limit, any remedy you have under the Consumer Guarantees Act 1993 where it applies (see section 9).
7.5 GST and Other Taxes
• All fees are exclusive of taxes. Any goods and services tax, value added tax, sales tax, or similar tax is payable by you in addition to the stated fee.
• New Zealand GST will be added at the applicable rate where we are required to charge it, including on supplies to New Zealand customers.
• Overseas business customers. Where you are a business outside New Zealand, the supply may be zero-rated or outside the scope of NZ GST, and you may be required to self-assess and account for VAT or GST in your own country under reverse-charge rules. You are responsible for doing so and for providing a valid VAT/GST registration number where we request one.
• You are responsible for all other taxes, duties, and levies arising from your use of the Services, other than taxes on our income.
• If you are required by law to withhold any amount from a payment to us, you must gross up the payment so that we receive the full amount we would have received without the withholding.
8. Automatic Renewal
Your paid subscription renews automatically until you cancel.
Unless you cancel before the end of your current billing period, your subscription automatically renews for a further term of the same length as the term that just ended — one month for monthly plans, twelve months for annual plans — and the payment method you have stored with us will be charged on the renewal date without further action by you.
8.1 Renewal price. Renewals are charged at the price for your plan in effect at the time of renewal. If we increase the price applicable to your plan, we will tell you by email at least 30 days before the renewal date. The new price applies from that renewal. If you do not accept the new price, you must cancel before the renewal date.
8.2 Seats. If you have added seats during a term, your renewal charge reflects the number of seats on your plan at the renewal date.
8.3 How to cancel before renewal. You can turn off automatic renewal at any time in your account settings, under Billing, or by emailing support@gryphin.app. To avoid being charged for the next term, cancel at least 24 hours before your renewal date. Cancellation is effective at the end of the current period, and you keep access until then.
8.4 Failed renewals. If a renewal payment fails, we may retry the charge and may suspend or downgrade paid features until payment succeeds.
8.5 Receipts. We send a receipt by email for every charge, including renewals, to the billing email address on your account. Keep that address current so you receive renewal notices.
9. New Zealand Consumer Law
9.1 If you are a consumer
Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986, or any other law, where that right cannot lawfully be excluded. Where you acquire the Services as a consumer (that is, for personal, domestic, or household use or consumption), those Acts apply and our liability disclaimers and caps in section 10 apply only to the extent the law allows.
9.2 Business customers — contracting out under s 43(2)
Where you acquire, or hold yourself out as acquiring, the Services for the purposes of a business, the parties agree that:
- the Consumer Guarantees Act 1993 does not apply to the supply of the Services, and the parties contract out of that Act to the fullest extent permitted by section 43(2) of that Act;
- section 9 of the Fair Trading Act 1986 does not apply, and the parties contract out of sections 9, 12A, and 13 of that Act to the extent permitted by section 5D of that Act; and
- both parties are in trade, this agreement is made in trade, and it is fair and reasonable that the parties are bound by this section 9.2, having regard to the commercial nature of the arrangement, the price paid, the parties' respective bargaining positions, and the fact that the Services are supplied on standard terms for a low subscription fee.
If you are not acquiring the Services for business purposes, this section 9.2 does not apply to you and section 9.1 governs.
If you are a consumer in the European Union, the United Kingdom, or another jurisdiction with mandatory consumer protection laws, you keep the benefit of any mandatory rights available to you under the law of your country of residence.
10. Disclaimers & Limitation of Liability
This entire section is subject to section 9. It applies only to the extent permitted by law, and it does not limit rights that cannot lawfully be excluded.
SUBJECT TO SECTION 9, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY AI-GENERATED OUTPUT WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAIKA DYNAMICS LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), EQUITY, OR OTHERWISE, AND WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH LOSS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF LAIKA DYNAMICS LTD TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES IS LIMITED TO THE GREATER OF (A) THE TOTAL FEES YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100).
10.1 Exceptions. The exclusions and cap above do not apply to your liability to pay fees, either party's liability for fraud or wilful misconduct, or any liability that cannot be excluded or limited by law.
10.2 Your responsibility for backups. You are responsible for maintaining your own copies of content that is important to you. Given the beta nature of the Services (section 3), this is a reasonable allocation of risk.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.
11. Indemnity
11.1 Your indemnity to us
You will indemnify us against third-party claims, and reasonable legal costs, arising from your User Content, your breach of these Terms, your breach of section 5 (Acceptable Use), or your infringement of a third party's rights.
11.2 Our indemnity to you
We will indemnify you against third-party claims that the Services, used in accordance with these Terms, infringe that third party's intellectual property rights, and against reasonable legal costs of such a claim.
11.3 Process. The party seeking indemnity must promptly notify the other of the claim, allow the indemnifying party to control the defence and settlement (provided any settlement does not impose obligations on the indemnified party without its consent), and give reasonable cooperation at the indemnifying party's cost.
11.4 Limits. Our indemnity does not apply where the claim arises from your User Content, from your combination of the Services with other products, or from your use of the Services in breach of these Terms. Our liability under section 11.2 is subject to the cap in section 10.
12. Suspension & Termination
12.1 Suspension. We may suspend your access to all or part of the Services, with notice where practicable, if: you breach these Terms; a payment is overdue; we reasonably believe your account is compromised or is being used to harm others or our systems; or we are required to do so by law. We will restore access once the cause is resolved. Where we suspend for reasons other than your breach or non-payment, we will not charge you for the period of suspension.
12.2 Termination for convenience by us. We may terminate your account or discontinue the Services for any reason by giving you at least 30 days' notice by email. If we do, we refund the unused portion of any fees you have prepaid for the terminated period.
12.3 Termination for cause. Either party may terminate immediately by notice if the other party materially breaches these Terms and does not remedy the breach within 14 days of notice, or becomes insolvent. We may terminate immediately without notice for serious breaches of section 5 (Acceptable Use) or where required by law.
12.4 Termination by you. You may stop using the Services and cancel or delete your account at any time from your account settings.
12.5 Effect of termination — your data
- Your right to access and use the Services ends immediately.
- Data return window: for 30 days after termination or cancellation you may request a copy of your User Content by emailing support@gryphin.app. Export is currently a manual process we run for you rather than a self-service download.
- Deletion: after that window, or on deletion of your account, we delete or anonymise your personal data and User Content within 30 days, except where we must retain it to comply with a legal obligation, resolve a dispute, or enforce our agreements. Backup copies are deleted as backups expire.
- Where you are a member of a workspace owned by someone else, content you contributed to that workspace remains with the workspace owner.
12.6 Survival. Sections 6 (as to accrued rights), 7 (as to accrued fees), 9, 10, 11, 12.5, 13, and 14 survive termination.
13. General Terms
13.1 Changes to these Terms
We may update these Terms. For material changes affecting paid plans we will give at least 30 days’ notice by email or in-product before they take effect. If you do not accept a change, your remedy is to cancel before it takes effect.
13.2 Changes to the Services
We may modify, add to, or discontinue features of the Services. Where a change would materially reduce a core feature of your paid plan, we will give at least 30 days’ notice and you may cancel and receive a refund of the unused prepaid portion.
13.3 Force majeure
Neither party is liable for failure or delay in performing its obligations (other than payment obligations) caused by an event beyond its reasonable control, including natural disaster, earthquake, fire, flood, war, civil unrest, epidemic, government action, industrial action, failure of telecommunications or internet infrastructure, or the failure or outage of a third-party hosting or infrastructure provider. The affected party must notify the other promptly and use reasonable efforts to resume performance. If the event continues for more than 60 days, either party may terminate on notice.
13.4 Assignment
You may not assign or transfer these Terms, or any rights under them, without our prior written consent. We may assign these Terms to an affiliate, or in connection with a merger, acquisition, restructuring, or sale of all or substantially all of our assets, on notice to you.
13.5 Severability
If any provision of these Terms is held invalid, illegal, or unenforceable, it is to be read down to the minimum extent necessary, or severed if it cannot be read down, and the remaining provisions continue in full force.
13.6 Waiver
A failure or delay in exercising a right under these Terms is not a waiver of that right, and a single or partial exercise does not prevent further exercise.
13.7 Entire agreement
These Terms, together with our Privacy Policy and Cookie Policy, and any order form or written agreement we sign with you, form the entire agreement between the parties about the Services and supersede all prior discussions, proposals, and representations. Nothing in this clause limits liability for fraudulent misrepresentation. Where we have signed a separate written agreement with you, that agreement prevails to the extent of any inconsistency.
13.8 Notices
We give notices to you by email to the address on your account, or by posting them in the product or on this page; notices are treated as received on the day they are sent or posted. You give notices to us by email to legal@gryphin.app, or by post to Laika Dynamics Ltd, 114 Kennedy Road, Marewa, Napier 4110, New Zealand; notices to us are treated as received on acknowledgement or five business days after posting. Keep the email address on your account current.
13.9 Export controls and sanctions
You must comply with all applicable export control, trade sanctions, and anti-boycott laws, including those of New Zealand, the United States, the European Union, and the United Kingdom. You represent that you are not located in, ordinarily resident in, or organised under the laws of a country or territory subject to comprehensive sanctions, and that you are not listed on any applicable restricted-party or sanctions list. You must not make the Services available to any such person, or use the Services for any prohibited end use. We may suspend or terminate your account immediately if we reasonably believe this section has been breached.
13.10 Relationship and third parties
The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship. Except as expressly stated, no person other than the parties has any right to enforce these Terms under the Contract and Commercial Law Act 2017.
14. Dispute Resolution
Governing Law
These Terms are governed by and construed in accordance with the laws of New Zealand, and the parties submit to the non-exclusive jurisdiction of the New Zealand courts.
Mediation and Arbitration
Disputes shall be resolved through mediation and, if necessary, arbitration in Napier, New Zealand, in accordance with the Arbitration Act 1996 (NZ).
Before starting mediation or arbitration, you agree to first contact us and attempt to resolve the dispute informally for at least 30 days.
Nothing in this section prevents either party from seeking urgent interim relief from a court, or prevents a consumer from bringing a claim in the Disputes Tribunal or another forum available to them under the law of their country of residence.
15. Contact Us
If you have any questions about these Terms, please contact us:
Laika Dynamics Ltd
114 Kennedy Road, Marewa
Napier 4110
New Zealand